TERMS AND CONDITIONS
Version 1.0 (Last Updated September 19, 2024)
Welcome to Telehealth Center of Excellence LLC (“Telehealth COE,” “we,” “us,” “our”). By using and accessing https://coecompliance.com/ as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”), you are acknowledging that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with all these Terms and Conditions, you must not use our website or purchase any courses.
Below, you will find our Terms and Conditions separated into sections describing aspects of our Site. The sections are:
Supplemental Terms and Conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason.
We will alert you about any changes by updating the “Last updated” date of these Terms and Conditions, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Terms and Conditions to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms and Conditions by your continued use of the Site after the date such revised Terms and Conditions are posted.
1. Eligibility
You must be at least eighteen (18) years old and possess the legal authority to enter into agreements and to use the website in accordance with these terms. By using this website, you represent and warrant that you meet these requirements.
2. User Account
To purchase courses and access certain features of the Site, you may be required to register for an account. You agree to provide accurate and complete information during the registration process and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately if you suspect any unauthorized use of your account.
3. Course Purchase and Access
Course Offering
We offer online certified training in various fields. Course details, including pricing, content, duration, and CE credit hours, are provided on the course pages. We reserve the right to modify or discontinue any course at any time without notice.
Course Payment,
All payments for courses must be made in full before you gain access to the content. Payments for courses must be made through the payment methods provided on the Site. By making a purchase, you agree to pay the specified amount for the course. All fees are non-refundable, except as provided in our Refund Policy (explained in further detail below).
Course Access
Upon registration and successful payment, you will be granted access to the purchased course materials, resources, and instructors. You are granted a non-exclusive, non-transferable license to access and use the course content solely for your personal, non-commercial educational purposes.
4. Refund Policy
Refunds are only available under certain circumstances, such as if the course is canceled by us or if you are unable to access the course due to technical issues on our end. Refund requests must be submitted within 14 days of purchase. Courses that have been accessed, started, or completed are non-refundable. Additionally, any digital products or downloadable content are non-refundable.
5. Continuing Education (CE) Credit Hours
Upon successful completion of a course, you will receive a certificate of completion, which may be eligible for CE credit hours. Certificates will be issued digitally and accessible through your account. CE credit hours awarded for course completion are based on the course’s accreditation by relevant professional bodies. It is your responsibility to ensure that the course meets the CE requirements for your professional licensing or certification body. We are not responsible for the acceptance or denial of CE credits by any licensing or certification body.
6. User Conduct
You agree to use the Site and the courses for lawful purposes only. You may not:
7. Intellectual Property Rights
Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions.
The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms and Conditions, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
Provided that you are eligible to use the Site, you are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.
8. Disclaimer
The site is provided on an as-is and as-available basis. you agree that your use of the site and our services will be at your sole risk. to the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. we make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers or any personal information or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site.
we do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you and any third-party providers of products or services.
9. Limitation of Liability
10. Indemnification
By using the Site, you agree to defend, indemnify, and hold Telehealth COE, its affiliates, suppliers and licensors, and their respective officers, directors, authors, presenters, employees, contributors, agents, licensors, corporate partners, advisors and advisory board, harmless from and against any claims, actions or demands, liabilities and settlements including, without limitation, legal and accounting fees, resulting from, or alleged to result from the Site or its Content.
11. Termination
We reserve the right to terminate or suspend your access to our Site at any time, without notice, for any conduct that we, in our sole discretion, believe violates these Terms and Conditions or is otherwise harmful to our Site or users, including without limitation for breach of any representation, warranty, or covenant contained in these Terms and Conditions or of any applicable law or regulation.
12. Governing Law
These Terms and Conditions are governed by the laws of New York, without regard to its conflict of laws principles. Any disputes arising out of or related to these terms will be subject to the exclusive jurisdiction of the courts in New York.
13. Complete Agreement
These Terms and Conditions and the Site’s then-current Privacy Policy, which is incorporated by reference and made a part hereof, constitute the entire agreement between you and the Site.
14. Contact Information
If you have any questions regarding this Privacy Policy, please contact our Data Protection Officer either by email at privacy@coecompliance.com or by mail.
Telehealth COE, LLC
c/o Besnoy Law P.C.
11 Broadway, Suite 615
New York, New York 10004